Overview
Squeaky Clean Exteriors ("we," "us," or "our") provides pressure washing and exterior cleaning services in Cedar Rapids, Marion, Iowa City, and surrounding areas. This Privacy Policy explains what information we collect from you, how we use it, and the choices you have — including specific commitments about your mobile phone number and SMS (text message) communications.
Information We Collect
When you request a quote, book a service, or otherwise contact us — whether through our website, by phone, by text, or in person — we may collect:
- Your name
- Your mobile phone number
- Your email address
- Your property address and service details
- Payment information necessary to process invoices (handled through our payment processor)
- Any other information you choose to provide, such as notes about your project
Mobile Number & SMS Consent — Not Sold or Shared
Customer mobile phone numbers and SMS consent information are never sold, rented, or shared with third parties for marketing or promotional purposes. This information is used solely by Squeaky Clean Exteriors to communicate with you about your own service requests, and is not disclosed to outside companies, marketers, or data brokers.
How We Use Your Phone Number
If you provide your mobile number and opt in to receive text messages from us, we may use it to send you:
- Estimates and price quotes
- Invoices and payment links
- Appointment reminders and scheduling updates
- Service updates (for example, arrival windows or job status)
- Follow-up messages after a completed job
- Promotional and rebooking messages (such as seasonal specials or reminders to schedule your next cleaning), only when you have opted in to receive them
Message frequency varies depending on your interactions with us. Message and data rates may apply. Reply STOP at any time to opt out of text messages, or reply HELP for help.
Other Uses of Your Information
We use the information you provide to prepare quotes, schedule and perform services, process payments, respond to inquiries, and maintain records of work performed at your property. We may also use your email address or phone number to follow up regarding your experience with our services.
Third-Party Service Providers
We rely on a small number of third-party service providers to operate our business, such as our website form provider, payment processor, and hosting provider. These providers process information only as necessary to perform services on our behalf (for example, delivering a lead submission to us or processing a payment) and are not permitted to use your mobile number or SMS consent for their own marketing purposes. We do not sell or rent your information to any third party for marketing.
Your Choices
You may opt out of text messages at any time by replying STOP to any message from us. You may also contact us directly using the information below to update your preferences, ask what information we have about you, or request that we delete it.
Data Security
We take reasonable measures to protect the information you share with us. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our services and website are intended for adults and are not directed to children under 13. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
Questions about this Privacy Policy or your information? Contact us at:
- Phone / Text: (319) 535-2237
- Email: gavinb@squeakycleanexteriors.biz